TERMS AND CONDITIONS
Welcome to jalingo Market
These Terms and Conditions set forth the rules and guidelines for using this platform and it applies to all users who access or utilize its services. However, they are subject to change, and we hope you align with any update that may come afterward.
The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and all Agreements:
"Client," "You," and "Your" refers to you, the person using this website and compliant with the Company’s terms and conditions.
"The Company," "Ourselves," "We," and "Our," refers to our Company.
"Party," or "Parties," refers to both the Client and ourselves.
- We reserve the right to suspend and/or delete your account at our discretion, and without prior notice, particularly in cases of fraudulent activity, multiple client complaints, or violations of any of our terms.
- We are not responsible for safety concerns, regarding adverts posted on this platform. We do not endorse, verify, or authenticate the products, services, or claims made by advertisers or users. It is your sole responsibility to safeguard yourself against scams. Nevertheless, we will make every effort to remain vigilant in monitoring the platform.
- We are not responsible for any disputes or issues that may arise between you and any artisan. Additionally, we do not guarantee or verify the skills or competence of any artisan.
- We strongly recommend that you perform necessary due diligence before making payments for any property or service, to avoid unnecessary disputes or stress.
- Our platform may contain links to third-party websites. Please note that we are not responsible for the content, practices, or policies of these external sites. Accessing them is entirely at your own risk.
- We will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our platform, including but not limited to loss of data, financial loss, or disputes between users.
- As part of our income structure, a minimum of 10% will be included on all uploaded listings. This amount serves as our profit, and failure to comply will result in legal action.
- All payments related to properties or services MUST be made directly through us, with exception of payment to drivers, or artisans for their services.
- For any property without a receipt, you are required to complete an undertaking form, which will serve as the official receipt for the buyer.
- Before inspecting any property, an inspection fee of ₦2,000 must be paid.
- All content on this website, including, but not limited to; product descriptions, pricing, and advert details, are subject to change without prior notice.
- In the event of a court order, or a formal request from relevant authorities, we will disclose necessary information about you without prior notice.
- To enhance the visibility of your advert, we may share it through our official or affiliated agents' social media platforms. Please note that this is done at our discretion and is not an obligation to you.
- Please note that booking an item does not guarantee its availability, as the seller may have already sold it elsewhere without our knowledge. As such, we strongly recommend you make confirmations first, before booking an item.
- We're not responsible for any concerns, such as taste, presentation, or the surprises inside the food you order—our mission is simply to bring joy, one delicious bite at a time!
- While the company will make all reasonable efforts to deliver goods on time, delivery delays caused by unforeseen circumstances (e.g., bad weather, strikes) are not the responsibility of the company.
- Full payment must be made before goods are dispatched. Additional fees may apply for special handling requests or redelivery due to incorrect recipient details.
- The company is not liable for damages resulting from natural disasters, accidents, or theft beyond its control.
- The following items are not allowed for transportation: Automobiles, perishable goods without proper preservation and/or hazardous, illegal, or flammable materials.
- All payments for service bookings, artisan registration fees, delivery bookings, or waybill fees for canceled in-transit waybills are strictly non-refundable—no exceptions!
- Our policy ensures that all food items are securely sealed prior to delivery. Therefore, you have the right to refuse any unsealed food by returning it immediately to the delivery personnel, unless you specifically requested otherwise. Please note that we can only honor your refusal if the food remains unopened.
- We will only consider any payment as successful, once it reflects in our account.
- We serve as an online directory to increase the visibility of registered hotels, making it easier for users to find and contact them. As such, We do not own, operate, or manage any of the hotels listed on the platform.
- All bookings, transactions, and engagements with listed hotels are conducted directly between the user and the hotel.
- Hotels are responsible for providing accurate and up-to-date information, including but not limited to their name, address, amenities, contact details, photos and pricing. While we strive to ensure accuracy of the information displayed, we cannot guarantee it and are not liable for any inaccuracies or outdated details.
- Our company is not a party to any agreement or transaction between users and the hotels listed on the platform.
we shall not be held responsible for:
The quality, safety, or legality of the services provided by the hotels.
Any disputes, damages, or losses arising from interactions between users and hotels. - Users are advised to independently verify hotel information before making any bookings or transactions. Users must contact the hotel directly for inquiries, reservations, cancellations, or any issues related to their stay.
- By registering on our platform, hotels agree: To provide accurate information about their services, and not to engage in any fraudulent or misleading practices.
- Our company reserves the right to remove or suspend hotel listings that violate our policies or receive multiple user complaints.
- All content on this platform, including text, graphics, logos, and images, e.t.c, is the property of Our Company, or its licensors and is protected by intellectual property laws. As such, by registering with us, all Hotel grants us the right to display their logos, images, and business details for promotional purposes.
- Hotels and users agree to indemnify and hold Our Company, its affiliates, and employees harmless from any claims, damages, or losses arising from their use of the platform or interactions with listed hotels.
- In no event shall Our Company be liable for:
Any indirect, incidental, or consequential damages.
Loss of profits, business, or data resulting from the use or inability to use the platform. - We reserve the right to suspend or remove any hotel listing at our discretion, without prior notice. Hotels may request to terminate their listing by contacting us, via our contact line, or visisting our office.
- By registering as a driver on our platform, you certify that you are the legal owner or authorized operator of the vehicle(s) you register.
- You agree to provide accurate and up-to-date information about yourself, including your name, contact details, valid identification, vehicle registration, and insurance details, or any other information needed.
- You must hold a valid driver’s license and ensure that your vehicle complies with all local regulations, including roadworthiness and insurance.
- Our platform serves as an intermediary to connect drivers with potential clients who require transportation services. We are not a party to any agreement or transaction between drivers and clients. We do not guarantee that you will receive requests or clients through our platform.
- You are solely responsible for the quality, safety, and legality of the services you provide. So, you must treat clients respectfully and professionally at all times.
- You are responsible for ensuring that your vehicle is safe, clean, and maintained. And, you must comply with all applicable laws and regulations regarding transportation, traffic, and passenger safety
- Drivers and clients are responsible for negotiating payment terms directly. Any service fees or commissions owed to our platform will be communicated clearly during registration. Failure to remit any agreed platform fees may result in the suspension or termination of your account.
- Our platform is not responsible for any disputes, accidents, damages, or losses arising from services provided by drivers. You agree to indemnify and hold our platform harmless from any claims, damages, or liabilities arising from your use of the platform or the services you provide, or receive.
- Drivers may request to terminate their registration by contacting us directly. Client Interaction
- Drivers are responsible for communicating clearly with clients and confirming service details before proceeding. Any disputes between drivers and clients must be resolved directly between the parties.
- You agree not to use our platform for illegal purposes or engage in fraudulent or misleading practices. You may not harass, threaten, or discriminate against clients or other users of the platform.
IF YOU DO NOT AGREE WITH ANY OF OUR TERMS OR CONDITIONS, PLEASE REFRAIN FROM USING THIS PLATFORM.